Social media white paper: Introduction & why is it important to measure online influence
As requested, I have republished the white paper into separate blog posts so that each section can be commented on. This post focuses on the first two sections – the introduction and why is it important to measure online influence. You can still download the full paper by clicking the link: Distributed influence: quantifying the impact of social media (PDF).
Links to all sections:
- why is it important to measure online influence?
- social media index
- defining influence
- is influence what we should measure?
- should marketers target influencers or the easily influenced?
- what can we be selling that is better to buy than impressions?
- what are the origins of influence?
- the move to micro communications
- be cautious
- a formula to understand influence
- what makes this actionable?
At the end of 2006, Time magazine quoted Thomas Carlyle as saying that “the history of the world is but the biography of great men.” They went on to explain that he believed that it is the few, the powerful and the famous who shape our collective destiny as a species. This theory took a serious beating last year.
For the first time in history, technology has reached a point where everyone has a voice. This voice, articulated through social media, can be extremely powerful and can force individuals, companies and communities to change the way they behave.
In Edelman’s 2007 Trust Barometer, results showed that employees or ‘someone like me’ are trusted far more than any other group of people. Combining this with the advent of social media tools such as blogs, Facebook and Twitter has made an individual’s voice louder than ever before.
Consequently, the need to understand which individuals are the most trusted or have the loudest voice has become increasingly important. However, at present there is no agreed reliable process for identifying who these people are or for quantifying the online value of one person over another.
What matters is who we are talking to… not how many – Jeff Jarvis
This white paper aims to address this issue. It is not written as a fait accompli but rather as a contribution to the conversation.
Following the publication of the Edelman’s Social Media Index in July 2007 with David Brain (CEO, Edelman Europe), a roundtable was devised to bring together a group of interested stakeholders representing all key constituencies to address the question of influence and how it should be measured. These people were:
The content in this White Paper is a summary of what was expressed at this roundtable.
Why is it important to measure online influence?
Calculating an individual’s online influence is becoming more important each year as people seek advice from their peers on the Internet regarding what they should think, buy and say.
Many people have recognised this and agree that there is an inherent need to develop a metric, or set of metrics, that allows publishers to more accurately quantify their value as a medium such that they can attract more and higher quality and relevant advertising and sponsorship revenues.
Conversely, advertisers and marketers need to have a reliable metric that provides them with a more scientific (and thus more defensible) way to plan and measure the outcomes of their campaign.
It is not who is influential that counts but who acts as a catalyst for conversation – Keith O’Brien
Traditionally the method of calculating influence is by using ‘inbound link’ tools such as Technorati. However, many people agreed that this system is inherently flawed. Social media by its vary nature is more than just blogging.
The Internet, according to Doc Searls is a place where people connect. To that end, the very term ‘social media’ is frowned upon by those who many would claim to be its most prominent and influential users. Nevertheless, ‘social media’ has been adopted as a term that most accurately explains the myriad of ‘user generated content’ platforms that are being used on the Internet today.
Filed under: social media | 11 Comments
syndicate and subscribe
Most active posts
top posts all time
- Trends: The Battle For CMO Mind Share | Forbes on Top analyst blogs
- Analyst technology predictions 2011 « Technobabble 2.0 on Technology predictions 2010
- Social Media: Blueprints, eBooks, Guides, Tutorials and Whitepaper - Kleckerlabor on White paper – distributed influence: quantifying the impact of social media
- The Internet of Things and Change | Forbes on Top analyst blogs
- Tuesday's Tip: Why Context Matters – Forget Real-Time, Achieve Right | Social Media Blog Sites on Top analyst tweeters (via TweetLevel)
- January 2015 (1)
- December 2012 (1)
- October 2012 (2)
- August 2012 (2)
- July 2012 (1)
- February 2012 (3)
- January 2012 (3)
- December 2011 (4)
- November 2011 (2)
- October 2011 (1)
- September 2011 (4)
- August 2011 (1)
- July 2011 (3)
- June 2011 (1)
- May 2011 (4)
- April 2011 (3)
- March 2011 (1)
- February 2011 (1)
- December 2010 (1)
- November 2010 (1)
- October 2010 (2)
- September 2010 (3)
- August 2010 (1)
- July 2010 (10)
- June 2010 (3)
- March 2010 (1)
- February 2010 (7)
- January 2010 (5)
- December 2009 (4)
- November 2009 (4)
- October 2009 (3)
- August 2009 (7)
- July 2009 (3)
- May 2009 (2)
- March 2009 (7)
- October 2008 (2)
- August 2008 (2)
- July 2008 (3)
- June 2008 (5)
- May 2008 (9)
- April 2008 (8)
- March 2008 (7)
- February 2008 (9)
- January 2008 (18)
- December 2007 (3)
- November 2007 (9)
- October 2007 (8)
- September 2007 (5)
- August 2007 (6)
- July 2007 (8)
- June 2007 (6)
- May 2007 (15)
- April 2007 (9)
- @TNLUK is your website down? 4 weeks ago
- @ebookers I've asked repeatedly why you allowed us to book apartment that you knew had no disabled access-no reply. New room same problem 1 month ago
- DO NOT USE @EBOOKERS IF YOU HAVE A DISABILITY PUT IN APARTMENT NOT ACCESSIBLE FOR SOMEONE WITH DISABILITY & REFUSE TO DO ANYTHING ABOUT IT 1 month ago
- Microsoft comes out in support of remaining in the EU in a letter to its 5,000 UK employees itv.com/news/2016-05-1… 4 months ago
- RT @suzanne_baum: Can we get this story in local paper please @times_series ? I can give you all details twitter.com/suzanne_baum/s… 5 months ago
This work is licensed under a Creative Commons License
DisclaimerThis blog accepts forms of cash advertising in the form of link placement. However, neither my employer nor myself endorse in any way the sites that are linked.